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Learn more about the winners and losers in the new Innoscore 2025 Edition: Retail Banking.

Achieve your top
Innoscore with our
practical workshops

We show you where you currently stand in the competition and work with you to develop concrete steps for rapid success.
Make an appointment
You’re not in the Innoscore sample yet? No problem – we’ll add the initial analysis to your package for free:
Innoscore Impulse
Once a year, we provide you with valuable insights from national and international best practices and give you specific stimuli for sustainable optimisation.
from 4,000 EUR
Innoscore Impulse
  • 1x individual analysis for 3 selected dimensions1x analysis discussion
  • Exchange on methodology, results & appointments
  • Annual report with up-to-date benchmarking scores
Innoscore Focus
Master your challenges with confidence with support from our experts, which you can continue to call on after implementation.
from 8,000 EUR
Innoscore Focus
  • All services of “Innoscore Impulse” plus:
  • 1x annual individual analysis for 6 selected dimensions
  • 4 hours of advice as well as instant support by phone or web conference (annual)
Innoscore Optimisation
Have you got big plans? We help you with the quick and efficient launch of your website, develop new markets with you and sharpen your positioning.
from 12,000 EUR
Innoscore Optimisation
  • All services of “Innoscore Focus” plus:
  • 1x annual individual analysis for 9 selected dimensions
  • Full executive report with individual findings for senior management
Innoscore Pro
Implement your smaller projects and major changes together with us - we are at your side every step of the way.
from 19,000 EUR
Innoscore Pro
  • All services of “Innoscore Optimisation” plus:
  • 1 x annual individual analysis for all 12 dimensions
  • 1 x annual company specific discussion of results incl. recommended actions
Make an appointment
Don’t fancy subscribing to one of our packages? Then we’ve got something for you:

Other Innoscore services

We provide you with details on best practices, benchmarks and trends to let you better estimate the competition and your institution’s potential. In the workshop, we analyse the 11 dimensions (insurance) or 12 dimensions (banking) of the Innoscore and identify opportunities and quick wins. Together, we prioritise the improvements to achieve quick results.

Innoscore Strategy

  • Our offer especially for executives
  • Report with new benchmarking scores and individual result
  • Individual analysis & best-practice comparisons for selected dimensions
  • Workshop with discussion of the recommendations and next steps
2 hours: €6,600
Request workshop

Advanced workshop

  • Deep-dive analysis and discussion on several dimensions of the Innoscore
  • Presentation of best practices in comparison with the action plan currently in place
  • Addition of quick wins or tactical measures
3 x 3 hours: €12,000
Request workshop

The analysis team

Our analysis is supported by an interdisciplinary team of experts in UX/UI design, data analytics and marketing. You receive in-depth reports prepared with a practical orientation, allowing you to benefit from comprehensive, professional insights and customised recommendations for your institution.
Some of our experts:
Chris Berger
Strategist
Oksana Nagieva
Data Analyst
Although we did well in the Innoscore overall digital assessment, for almost every area we examined there is a bank internationally that can do a little better. Finnoconsult's competent and well-prepared team was able to show in detail how we can deliver even better experiences for our customers and better results for the bank.

Jurai Barta

Head Digital Channels bei Slovenska Sporitelna

The assessment with the Innoscore showed us many optimisation potentials that we already knew about and some that we were not aware of, and put them in relation to our competitors by means of a score. The score also helps us better understand our strengths. Both of these help prioritise work to improve our digital experience.

Christian Mitschke

Head Digital Akquisition bei consorsbank

Thanks to the Innoscore, we got a broad view' from the outside 'of our efforts in recent years to improve the customer experience of the online channel. This practice-oriented advice from the Finnoconsult team laid the basis for a well-founded prioritization of relevant improvements and future investment steps.

Stefan Lüthy

Head Digitalisation and Multichannelmanagement at Luzerner Kantonalbank

With their expertise and independent perspective, Finnoconsult helped us a lot to take a critical look at our digital offers and to rethink our roadmap for expansion. The Innoscore will help us to make the progress for the next few years measurable and objectifiable.

Jan Damrau

Head Strategic Management at Migros Bank

From zero to Zak

Together with Bank Cler, we've established the first smartphone bank in Switzerland – developed especially for a young target group. Just 11 months passed between the concept design and the first Zak customer thanks to our quick and iterative implementation of the project. With our help, Bank Cler has gained more than 18% new customers in 22 months.

TEO lifestyle banking for Sparda banks

We developed TEO (an entirely new way to do banking) in cooperation with our customer Sparda. We supported the project from the concept and design phases right through to its technical implementation, creating a strong response to the rapidly growing neobanks in the German market.

Raiffeisen insurance

Together with Raiffeisen Versicherung, we have established two tailor-made solutions for addressing young customers. These introduce a more playful way for customers in this group to recognise the risks that come with their lifestyle, as well as to estimate the consequential costs of their actions.

Drawing comparisons is important.
Taking action is more important.

Take the first step: find out what quick wins look like for your bank.
Get in touch
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